Abacus Educational Supplier's Returns Policy
I need to return an item. What do I do?
All items being returned MUST have a Return Authorisation form included. Orders returned to Abacus without a Return Authorisation will NOT be accepted, even if your school account has not been paid yet.
To obtain a Return Authorisation, please contact our customer service staff on (08) 9445 7133. You must quote the invoice number for the item you want to return. Our staff members will advise you of the details on how to return your order.
Please choose carefully as Abacus is under no obligation to provide refunds where you have changed your mind or made a wrong selection. We recommend you carefully preview any orders before proceeding with your order.